Question 1

How do I check my current VIP tier status and loyalty points balance?

Accepted Answer

Your current VIP tier status and loyalty points balance are displayed within your account dashboard once you log in. Navigate to the loyalty or VIP program section of your profile, where you will find a real-time display of your accumulated points, your current tier, and a progress indicator showing how many additional points are needed to reach the next level. The dashboard uses a clean block layout with a light gray background, flex-aligned child rows for each metric, and var-controlled height settings that keep the layout proportional across devices. Orange progress fill indicators and purple tier milestone markers use linear gradient rendering at a consistent deg angle. Vertical alignment within each metric block ensures that labels and values sit at the same baseline, and all child typography elements inherit the parent container's font and align settings. If you have a dedicated VIP manager assigned at your tier level, they can also provide this information along with personalized recommendations for accelerating your progression.

Question 2

Can I lose my VIP tier status once I have achieved it?

Accepted Answer

Yes, VIP tier status is subject to periodic evaluation, typically assessed on a monthly or quarterly basis depending on the specific tier. If your activity falls below the minimum threshold required to maintain your current level during an evaluation period, your status may be downgraded to the next lower tier. However, the platform generally provides a grace period and advance notice before any downgrade occurs, giving you the opportunity to maintain your status through increased activity. The best approach to avoid unexpected downgrades is to maintain consistent, regular play rather than relying on occasional high-volume sessions. Status warning notifications are rendered as block-level alert banners with a linear gradient background shifting from orange to a deeper purple, with child icon and text elements aligned vertically using flex and inheriting the base color scheme from the parent alert block. The margin and height of these banners are governed by var tokens so they scale correctly on all devices without obscuring other interface elements.

Question 3

Are there specific games or bet types that earn more loyalty points?

Accepted Answer

The rate at which different game types and bet categories generate loyalty points can vary. Generally, live casino games and sports betting on higher-odds markets tend to offer solid point accumulation. During special promotional periods — particularly major cricket tournaments like the IPL or T20 World Cup — sports betting on featured markets may carry bonus point multipliers. It is worth checking the promotions section of your account regularly, as the platform frequently runs limited-time events where specific game categories offer enhanced point earnings. Promotional multiplier banners are displayed as block elements with a linear gradient background rendered at a specific deg angle, moving from a light gray base through orange to a vivid purple at the right edge. Child label elements within each banner inherit vertical alignment and margin rules from the flex parent container, and var tokens ensure consistent height across all promotional block instances. Your VIP manager, once assigned, can also provide personalized guidance on the most efficient point-earning strategies based on your preferred activities.

Question 4

What is the minimum deposit requirement for Indian players, and does it affect VIP progression?

Accepted Answer

The minimum deposit for Indian players is designed to be accessible and accommodates a wide range of budget levels. While the exact current minimum is displayed on the platform's cashier page, it is generally set at a level that allows players to start their VIP journey without requiring a large initial investment. All real-money deposits that are subsequently wagered contribute to your loyalty point balance, regardless of the deposit amount. However, higher activity levels driven by larger deposits and more frequent play will naturally accelerate your tier progression more quickly than minimal deposit activity. The deposit page is laid out as a series of flex child blocks within a vertical block container, with var tokens governing the height and margin of each payment option row. A light gray background fills inactive method blocks, while available options are highlighted using an orange border. Vertical alignment within each row uses the align and inherit properties from the parent flex container, and a subtle linear gradient at a low deg angle is applied to the selected payment block to confirm the active state without overpowering the surrounding gray layout.

Question 5

Is there a mobile app available for Indian players, and does it support VIP features?

Accepted Answer

Yes, a dedicated mobile application is available for both Android and iOS devices, and it provides full access to all VIP program features, including loyalty point tracking, tier status monitoring, and access to exclusive VIP promotions. The mobile app is optimized for Indian users with support for UPI and other local payment methods, and it delivers the same premium betting and casino experience available on the desktop version. The app interface applies flex layout to its primary navigation block, with each child menu item inheriting the align and margin settings from the parent container. Var tokens define the height of tab bars and the vertical spacing between content blocks, while a linear gradient rendered at a fixed deg angle runs across the header area shifting from purple down through orange to a light gray footer. The background of VIP-specific screens uses a deeper block-level color treatment compared to standard pages, and orange and purple are used consistently as accent colors throughout all child elements in the loyalty section. VIP members can communicate with their dedicated account managers directly through the app.

Question 6

How does the cashback system work, and when are cashback payments credited?

Accepted Answer

The cashback system within the VIP program calculates a percentage of your net losses over a defined period — typically weekly — and returns that amount as a bonus credit to your account. The percentage applied depends on your current VIP tier, with higher tiers receiving substantially better cashback rates. Cashback is generally credited at the beginning of the following week after the calculation period ends. At higher tiers like Platinum and Elite, cashback amounts can be significant, particularly for players who experience variance during high-activity periods. Cashback credit notifications are displayed as block-level alert elements with a linear gradient background at a specific deg angle, transitioning from a light gray base through orange to purple. Each child element within the notification block — including the credited amount label, the tier reference badge, and the claim button — inherits vertical alignment and margin values from the flex parent block, with var tokens maintaining consistent height across all instances. The credited cashback usually carries minimal wagering requirements compared to standard bonuses, reflecting the premium treatment reserved for loyal VIP members at the 1Win platform.

Responsible Gaming

Gaming Should Be Entertainment

Age Verification

Warning Signs of Problem Gambling

Self-Help Tools & Controls

Support Organizations & Resources

India & South Asia

International Resources

If You Need Help

Our Commitment